Identify Your Skills to Get the Right Job
Interview is your first and the most important encounter with your prospective employer. What you say, how you dress, how you behave and other such things can make or mar your chances o 
f getting that dream job. Especially for first time job seekers, interviews can be intimidating. So, a little preparation for the same can be really helpful. Given below are a few tips that will help you cruise through your interview smoothly and perform better with heightened chances of getting hired.
Try to arrive 15 to 20 minutes before the job interview schedule so that you get time to cool down and get your mind ready for the interview. If you get unavoidably delayed, notify the company immediately stating the reason and your estimated time of arrival. This shows your professionalism and sincerity.
The age old adage “First impression is the last impression” still holds true so dress smartly for the interview. You should wear a formal dress and make sure that you look professional. While different industries call for different work attire, it is always safe to stick to formal dressing. Dress according to the culture and style of the company that you’re interviewing with.
Dressing tips for men
· A neatly ironed long-sleeve working shirt (avoid colorful shirts, stick to one solid color such as blue, grey, white)
· A tie
· A suit or sports coat
· A pair of neatly-ironed dark-colored formal trousers
· Conservative colors (avoid bright, flashy colors e.g. bright orange, fuchsia, etc.)
· Well-polished dark color shoes
· Neatly groomed or cleanly shaved beard and/or moustache
Dressing tips for women
- Conservative blouse (steer clear of low cleavage and bare back designs)
- Business suit
- Conservative colors (keep the colors to a maximum of three)
- Properly fitting, non-revealing clothes. Avoid short skirts.
- A salwar-kameez or sari in non-flashy colors
- A conservative hair style; tied-up long hair or set hair in a neat hairstyle.
- Appropriate closed-toe shoes or pumps.
You need to carry important documents while going for an interview. Always carry photocopies of your degrees and certificates unless the interviewer has specifically asked for originals. Arrange them neatly in a file. Carry at least two copies of your resume, mark sheets, photographs etc.
All the above mentioned tips prepare you to meet the interviewer. Now, it is time for the real test- facing the interviewer’s questions. Feel confident and don’t panic even if you don’t know the correct response to a particular question. If you fumble or look extremely nervous, the interviewer will lose interest in you. Thoroughly go through your resume before appearing in front of the interviewer. Most questions will be based on what you have written there. So, don’t lie on your resume and be prepared to showcase your skills in a positive manner.
Interviewer’s Most Frequently Asked Questions
Q: Tell me something about yourself.
A: This is the most commonly question asked in an interview. Mention the details about your education, work experience (if any) and your core competencies. Don’t just narrate what is already written in your resume as it is already in front of the interviewer. Say something extra but relevant to the interviewer, which makes him interested in you and proves your suitability for the job. Try not to sound too rehearsed and don’t talk for longer than five minutes.
Q: Mention your strengths.
A: Prepare on any key strength such as confidence, motivation, tenacity, positive attitude etc and explain why these would be valuable for the role you have applied for.
Q: Dwell upon your weaknesses.
A: Now, this is a tricky question. But you can answer it in a manner that benefits you. Try to state a weakness that can be considered as strength by the employer. For example: "I get impatient and tend to lose temper when deadlines are not met.” This shows that you don’t like to work with inefficiency and are particular about deadlines.
Q: Where do you see yourself five years from now?
A: This question is asked to see how stable you are and what is your vision of career growth. The answer will show your clarity of thought and how you have planned your future.
Q: Why do you think you are fit for the job?
A: Answer this question by citing how you have learned from your past experience and how the knowledge that you have acquired through your education can be utilized in accomplishing the objective of your job. Try to state how you can bring a positive difference to the company. If you are a fresher, state your strengths. Try to match your analytical skills, your soft skills, your qualities with what is required by the employer and try to convince the employer that you are best suited for this post.
After you have been interviewed, you should also try to find out as much as possible about the organization and the post you have applied for. This will prove to the employer that you are interested. Ask intelligent questions and do not concentrate on salary as of now. That can be negotiated after you have got the job.
During the last few moments of your job interview, emphasize on your skills and your strengths which makes you best suited for the job. This will help the interviewer to remember your skills and strengths as this will be the last thing which the interviewer will hear.
Restate your interest in the job but don’t sound desperate or too anxious. Instead show how interested you are and how best you fit the job profile.
Geetika Jain
http://www.articlesbase.com/careers-articles/identify-your-skills-to-get-the-right-job-721291.html
“The customer is always right” is a statement often heard. What do you think?
Good interpersonal skills are essential for everybody working in the hospitality industry. You must be able to communicate effectively with colleagues and customers, to identify needs and to maintain a positive and co-operative manner at all times.
Good customer relations are about satisfying your customers through the efforts you make. However, occasionally your customers will be dissatisfied and complain.
“The customer is always right” is a statement often heard. What do you think?
i cant understand
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Honestly? I think it sucks, but it’s the one thing we all tell each other when we’re whinging about a customer who is absolutely insane and unreasonable.
However, what that means is, realistically, that you have to treat the customer with respect and dignity, even when they’re being ridiculously inane.
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20 years in an industry that involves dealing with the public!!
no one can make everyone happy all of the time, but anyone with good business sense should try to do just that.
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He isn’t, but if you want to make a pay check he is.
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and that is his right
he is right till proved wrong
a person who suffers will rarely lie and it is customer who always suffer and law presumes in favor of sufferer
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gk
I agree with the statement. Without the customer(s), you would have no business so, you do your best to satisfy the customer.
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Yes customer is always right, except when you get a wrong customer.
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2-4 years working in customer service industry.
It’s a statement that doesn’t really mean what it says. Of course the customer isn’t always right. Example: sometimes the customer is shoplifting. Is he still right? No. What the statement means is you should try to avoid arguing with your customers. When they have a complaint you should listen and try to be sympathetic and helpful, not argue. Of course in the real world this doesn’t always work, but it’s worth making an extra effort, because customer service in many places is awful and if you have really good customer service you’re going to stand out.
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Until they cross the line. That line being…don’t call me names..don’t abuse our liberal policies and most importantly..don’t touch me. I’ll bend over backwards for our customers as long as they stay civil.
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I think it stinks but it is true.
One sour comment can spoil future customers but these days………….i don’t know if that is true.
I know i hate one store and will not shop in there but i don’t think it will stop anyone else from going in there just because i don’t like that store.
Maybe years and years ago it mattered i believe and now i think it would matter for the stores who attrack rich customers.
I think, ‘make a customer happy’ is more in the direction of a customer is always right .
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???
If that were true, then I’d be looking for another job, this time not in the consulting business.
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Well to be perfectly honest the customer is there and giving you their money. You work for them during this time therefore they can complain if they like. I would say though that this expression is true for good companies because if the customer wasn’t right they wouldn’t go back to the restraunt if they were being challenged by staff.
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Customers aren’t always right. We know this fact, especially when we are the frontliners of the business. Indeed, alot of customers are pulling off our string of patience. Some intentionally play around and disgust.
However, as part of a good customer service, we should disregard our personal emotionals and let customers feel like kings and queens. Hard as it looks, we need to pamper them because they are the ones giving us income. NO Customer, NO SALES!
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I think from the Business Owners point of view the customer has to be right because they are the life blood of the business. But in a Practical Real World sense they often are not. Some customers just do things to agitate workers, humiliate them and some are just plain jerks trying to throw their weight around. Other times they are in fact mistreated by the workers. It’s a tough call for any store manager to know the truth, so the best thing to go with is patterns - if the same problem continues over and over again something is wrong. I worked retail for over 15 years. I think everyone should spend some time working with the public to know what is like to serve the public. To learn to have respect for someone trying to do an honest days work.
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I think that the concept of "the customer is always right" is a very wise rule to follow. It’s just plain good business. To be truly successful, a business must have a good reputation, and since people are quick to gossip about poor customer service or bad quality goods, a business can go under if it isn’t in tune to its customers needs.
Generally speaking, if a company or business offers quality goods or service, they will receive very few complaints. However, when and if something goes wrong and the occasional customer is dissatisfied, it’s always smart business to do whatever it takes to make the customer happy - even if it means giving something to the customer for free. The cost of satisfying the occasional unhappy customer is very, very low compared to the damage a bad reputation can do to a business.
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NO IT’S NOT RIGHT EVERY TIME. BECAUSE WE ALLOW GUESTS TO BELIEVE , WE BELIEVE IN THAT ; SO , SOME WALK ALL OVER YOU . SORRY , BUT I HAVE PUT SOME OF THOSE " GUESTS " IN THEIR PLACE , I’M 100% SURE THEY WILL THINK TWICE BEFORE THEY TREAT OTHERS AS THEY TREATED ME.
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There are two primary rules that must be followed by any business.
1. The customer is always right.
2. If the customer is wrong, go back to rule 1.
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